THE WORKPLACE FRICTION AUDITED

Your Diagnostic Path to a Low-Friction, High-Trust Workplace 

What This Offer Is 

A 2-phase strategic engagement designed to help UK SMEs uncover and eliminate hidden friction across HR, operations, and employee experience—followed by targeted implementation of Employment Hero where appropriate. 

This isn’t a software pitch. It’s a clarity-first diagnostic that gives HR and Ops leaders insight into what’s slowing teams down, where systems are misaligned, and how to prioritise improvements that reduce attrition, admin load, and inefficiencies. 

Why Friction Matters 

From login fatigue to manual approvals, disconnected workflows to unclear onboarding—small frustrations add up. Over time, they erode trust, delay execution, and increase turnover. 

Most teams feel the friction… but can’t clearly pinpoint or prioritise it. 

The Friction Audit changes that—by combining diagnostic insight with real-world action planning. 

Phase 1: Comprehensive Discovery (Colour Code Diagnostic) 

Your team starts with a structured 45–60 min Colour Code Consultation, a strategic conversation led by Technoivity’s transformation specialists. 

This session helps us map: 

• Where daily friction is occurring (across admin, systems, processes, and workflows) 

• Which areas are red (high risk), orange (unclear), and green (functioning well) 

• What underlying gaps or misalignments exist between people, tools, and processes 

What you receive: 

• 🔍 Friction Snapshot: A visual summary of your current state 

• 🧭 Priority Map: Where to act first for greatest ROI 

• 📥 Discovery Summary PDF: A concise written report for your team 

Phase 2: Targeted Implementation (Employment Hero Rollout) 

Once we’ve identified where friction is coming from, we guide you through whether and how to implement Employment Hero—the UK’s leading Employee Operating System for HR, payroll, and people processes. 

Implementation is fully tailored. We only recommend EH if: 

• The diagnostic reveals persistent admin, payroll, or onboarding friction 

• Your current systems can’t scale or integrate 

• There’s clear ROI through consolidation, automation, or visibility 

What you receive (if EH is the right fit): 

• 📊 Rollout Plan: Full configuration map tied to your structure 

• ⚙️ Implementation Support: Admin, compliance, and team enablement 

• 🧠 Training & Adoption: Light-touch onboarding and self-service guidance 

• 📈 Ongoing Optimisation: Post-launch review and refinement 

Who This Is For 

✅ Mid-sized UK organisations (30–500 people) 

✅ HR, Ops, and EX leaders seeking strategic clarity 

✅ Teams experiencing system friction, manual admin, or engagement dip 

✅ Organisations looking to simplify and scale, not just digitise 

Who This Is Not For 

❌ Teams expecting an out-of-the-box tech fix without internal change 

❌ Companies unwilling to examine internal processes 

❌ Organisations looking for software demos rather than business insight 

What Makes Technoivity Different 

We’re not a vendor. We’re a certified UK partner of Employment Hero, and our role is strategic. 

We specialise in helping values-driven SMEs—including councils, charities, and professional services firms—design low-friction, high-trust environments through better systems, smarter processes, and honest diagnostics. 

No inflated claims. No jargon. Just clarity and action. 

What Happens Next 

📅 Step 1: Book your Colour Code Consultation

🧩 Step 2: Receive your Friction Snapshot & Priority Map 

🛠️ Step 3: Decide together if Employment Hero is the right step 

💬 Or email: enquiries@technoivity.com 

Subject: “Friction Audit Call” 

“Friction is invisible—until people burn out, systems break down, or trust erodes. We help you catch it early—before it costs you.” 

Let’s bring clarity to the chaos. 

The Technoivity Team